SMA Careers >> FACT Team Leader
FACT Team Leader
Title:FACT Team Leader
Department:Adult Outpatient Services
Location:200 San Sebastian View, St. Augustine, FL 32084
Salary Range: $47,944.00 - $54,246.40 DOE
Working Hours: 40 hours week; Mon-Fri with flexibility

This is highly responsible managerial and clinical work providing supervision and clinical direction to a self-contained clinical team which assumes responsibility for directly providing needed treatment, rehabilitation, and support services to identified adults with severe and persistent mental illnesses.  Work requires supervising and evaluating the multidisciplinary team in conjunction with appropriate psychiatric support to ensure service excellence and courteous, helpful, and respectful services to individuals served.  The incumbent functions as a practicing clinician on the team. Employee must have the ability to make complex clinical treatment and rehabilitation decisions and provides recommendations regarding client treatment keeping supervisor apprised of critical issues.  Work is reviewed through periodic meetings, reports written, performance indicator results, direct observation, and conformance with agency/program policies, procedures and practices, state and federal regulations.


Master’s degree in nursing, social work, psychiatric rehabilitation, or is a psychologist or psychiatrist; is licensed as an RN, LCSW, LMHC, LMFT, or MD and has six (6) years of strong experience providing treatment to persons with severe and persistent mental illnesses and preferably two (2) years progressively responsible supervisory experience. 
  • Extensive knowledge of mental health, psychiatry, counseling, and psychology. 
  • Extensive knowledge of methods, theories, techniques and principles of providing direct clinical treatment, consultation, and direction with children and/or adults. 
  • Extensive knowledge of the characteristics and problems of adults with severe and persistent mental illnesses.
  • Considerable knowledge of principles of supervision. 
  • Ability to supervise and guide the work of others in making complex clinical treatment decisions.
  • Knowledge of assertive community treatment and the PACT model.
  • Knowledge of the principles of learning and training.
  • Ability to train, advise, and assist staff in clinical/mental health decisions specific to the age and disability of the persons served. 
  • Ability to quickly assess situations and use sound judgment in defusing potentially risky situations.  Ability to identify services required by persons specific to their age and disability. 
  • Ability to review client case files and treatment plans and make proper recommendations.
  • Ability to establish and maintain effective working relationships with other employees, medical and clinical professionals, and the general public.
  • Ability to prepare clear and concise written reports.
  • Ability to handle verbally and /or physically abusive and aggressive persons and utilize aggression control techniques to ensure the safety and well being of the person, other persons, and employees on the team.
  • Ability to incorporate cultural and age appropriate care into all aspects of communication and service delivery
  • Ability to communicate effectively both orally and in writing with other employees, program staff, persons receiving services, outside organizations, and others.

  • Directs the day-to-day clinical operations of the FACT Team including scheduling staff work hours to assure appropriate coverage for day, evening, weekend, and holiday shifts and on-call hours;
  • leads the daily organizational staff meetings and treatment planning meetings;
  • continuously evaluates the status of clients and does appropriate planning and coordination of treatment activities to ensure immediate attention to their changing needs.
  • Directs and coordinates the client admission process and treatment,
  • rehabilitation, and support services of the program in coordination with the psychiatrist;
  • schedules the admission interview; develops and coordinates the initial assessment and initial treatment plan;
  • assigns the most appropriate staff to the individual treatment team (ITT);
  • and provides clinical supervision of the development of the comprehensive assessment and the treatment plan for each client.
  • Directs and coordinates for each individual the comprehensive assessment of psychiatric history (e.g. onset, course and effect of illness, past treatment and responses, and risk behaviors), mental status, and diagnosis;
  • physical health and dental health;
  • use of drugs or alcohol;
  • education and employment; social development and functioning;
  • activities of daily living (e.g., self-care, living situation, nutrition, money management);
  • and family structure and relationships
  • Participates in staff recruitment, interviewing, hiring, work assignments and orientation and performance supervision according to work rules, procedures; regulations, and policies; develops and implements staff orientation and training; and manages student training.
  • Sets up and maintains appropriate PACT headquarters with suitable furniture office equipment, and telephone lines, directly or by delegation
  • Develops and administers the PACT program budget including line items to purchase necessary furniture, equipment, communications devices (e.g., telephones, cellular phones, beepers), and supplies and to cover travel and transportation (e.g. purchase or lease program cars, or cover mileage and insurance for use of personal staff vehicles or both).
  • Supervises health information management assuring maintenance of the medical record in compliance with agency policies and procedures; Ensures all staff use electronic medical records appropriately and in compliance with standards from LSF, DCF,  Medicaid, and other third-party payment requirements; trains staff on the medical record requirements; regularly reviews client assessments, treatment plans and progress notes written by the staff; and supervises individual staff for medical records mastery.  Carries out and documents performance improvement activities and reviews of program services.
  • Develops and maintains program policies and procedures and revises as necessary.
  • Initiates and maintains relationships in coordination with other staff, with law enforcement and other human services agencies, and with informal community resources (e.g., landlords, employers).
  • Conducts clinical assessments and provides direct clinical treatment rehabilitation, and support services to clients.
  • Performs on-call duty for crisis intervention and for staff supervision and consultation.
  • Performs related work as required.
  • Makes commitment to SMA’s mission and core values the SMA Way
  • Abides by principles of EEO compliance and a workplace of dignity and respect.
  • Works cooperatively in a group/team setting.
  • Shows respect to others.
  • Takes guidance and direction from supervisors.
  • Arrives/Reports to work on time and ready to work.
SMA Behavioral Health Services, Inc. is a tobacco and drug-free workplace.
EEO Employer     W / M / Vet / Disabled
This opening is closed and is no longer accepting applications
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