|Title:||Forensic Case Manager|
|Location:||1220 Willis Avenue, Daytona Beach, FL 32114|
Working Hours: 40 hrs/week; Mon-Fri; 8a-5p
This is responsible and specialized case management work in assessing, planning, linking, monitoring, and advocating for a caseload of persons with serious mental illnesses. The incumbent is responsible for assisting clients with their needs/goals through the development of the service plan or aftercare plan. Work also entails responsibility for working with community resources and advocating for clients by linking them with appropriate services. Work is performed in accordance with established policies and procedures. This position does not exercise supervision over other employees. Work is performed under the general direction of a Team Leader/Program Supervisor or Clinical Director. Work is reviewed by the Team Leader/Program Supervisor through the observation of results obtained, reports, client service records, and personal consultation.
Bachelor's degree from an accredited university or college with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or a related human services field (a related human services field is one in which major coursework includes the study of human behavior and development) and have a minimum of one year of full time or equivalent experience working with adults experiencing serious mental illness - OR - Bachelor's degree from an accredited university or college and three years full time or equivalent experience working with adults experiencing serious mental illness.
- Knowledge of mental illness/substance abuse, especially as it relates to the severely & persistently mentally ill forensic population;
- good knowledge of community resources and typical mental health case management practices; knowledge of general medical records practices & confidentiality requirements and some familiarity with typical accreditation (CARF) standards.
- Ability to form rapport and work with forensic clients in natural settings.
- Skill in identifying crisis situations needing immediate intervention.
- Ability to work flexibly as part of a multi-disciplinary treatment team.
- Performs an initial biopsychosocial assessment and/or update on each new client with periodic assessments as needed.
- Develops a comprehensive service plan or aftercare plan with each client and updates the service plan at every major decision point, minimally once every year.
- Ensures the service record is up to date, accurate, and meets all documentation requirements in accordance with CARF, Medicaid, DCF, and SMA standards.
- Maintains a complete roster of community services and develops professional relationships within the mental health system and with resources in the community.
- Executes linkages identified on the service/aftercare plan and monitors progress of service delivery.
- Monitors clients' progress, using the guidelines consistent with their status, with face-to-face contact taking place primarily in the client's natural environment or in the office.
- Advocates for clients, as individuals or groups. Receives complaints from the client and community about quality of services and advocates for improved services in the interest of the client.
- Provides limited crisis intervention under appropriate supervision.
- Provides services to clients' family and significant others such as developing and presenting educational programs for families of clients and the community, providing information concerning inpatient care and the availability of resources specific to the age and population served.
- Participates in staff development and is responsible for knowledge concerning current information in the area of mental illness and treatment and related behavioral problems specific to the age and population served.
- Coordinates transportation for clients and may at times transports clients in an SMA vehicle in order to execute linkages identified on the service plan.
- Maintains an awareness of proper safety procedures and guidelines and applies these in performing daily activities and tasks.
- Performs other duties as assigned.
- Makes commitment to SMA's mission and core values the SMA Way.
- Abides by principles of EEO compliance and a workplace of dignity and respect.
- Works cooperatively in a group/team setting.
- Shows respect to others.
- Takes guidance and direction from supervisors.
- Arrives/Reports to work on time and ready to work.
action employer, and a tobacco and drug-free workplace.