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SMA Careers >> Adult Targeted Mental Health Case Manager
Adult Targeted Mental Health Case Manager
Title:Adult Targeted Mental Health Case Manager
Department:Palatka Outpatient
Location:330 Kay Larkin Dr., Palatka, FL 32177
Salary Range: $13.39/hr - $15.15/hr
Working Hours: 40 hrs/week; Mon-Fri; 8a-5p

The person in this position is a member of a treatment team that provides outpatient mental health services to adults and/or children.  Duties include assessing, monitoring, linking and advocating for patients who have a serious and persistent mental illness.  Services are provided to patients who meet Medicaid or state criteria for case management.  Must know and apply Medicaid rules for service delivery when providing service to Medicaid enrolled patients.  Position requires a large amount of writing to document service provided.  Must be knowledgeable of community resources.  Must be able to work with individuals who have serious and persistent mental illness.  Must be reliable and a team player.  Travel will be required.  Services can be provided where the patient lives, works or attends school, or in other community settings.  Must have knowledge of and apply recovery-based principles and practices in service delivery that includes addressing and documenting the clients strengths, needs, abilities, barriers and preferences.  Position has productivity requirements.   This position is non-exempt in regards to hours worked.  Only the employee’s supervisor can approve the use of overtime.  Employee is expected to work no more than forty hours per week. Knows Medicaid rules for targeted case management, and implement those rules for billing purposes.   Has knowledge of psychiatric diagnosis and recognize signs/symptoms of psychiatric illness.


Bachelor’s Degree from an accredited university or college with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or a related human services field (a related human services field is one in which major course work includes the study of human behavior and development) and have a minimum of one year of full time or equivalent experience working with adults and/or children experiencing serious mental illness; OR have a Bachelor’s Degree from an accredited university or college and three years full time or equivalent experience working with adults and/or children experiencing mental illness.  Preference will be given to applicants who are qualified targeted case management case managers and who have experience in providing targeted case management.
  • Must be knowledgeable and proficient in use of computer and computer software used by agency.
  • Must have good decision-making skills.
  • Must possess and maintain excellent interpersonal communication skills.
  • Must possess patience, understanding, and ability to work with individuals who may be psychotic, depressed and using substances.

  • Develop and update annually assessments with specific population (which could be case management assessments or biopsychosocial assessments) in required timeframe with emphasis on clients’ needs, strengths, abilities, barriers and preferences and demonstrate the client meeting medical necessity requirements. This also includes crisis assessment in order to link patient to emergency services.
  • Develop and update plans every 6 months or when level of care changes,(which could be case management service plans or treatment plans)  which include developing measurable goals and objectives and reflect a recovery orientation based emphasis  on clients’ needs, strengths, abilities, barriers and preferences which include demonstrating the medical necessity for the needed services.  This also includes crisis planning.
  • Turn in completed and legible progress notes, documentation, billings logs that comply with agency requirements related to service documentation and contents of the medical record within required time frame.
  • Complete outcome measures for children/adults in required time frame (every 90 days) Complete Functional Assessments Ratings for children/adults in required time frame.(every six months)
  • Complete required monthly face to face visits with clients on case management case load, follow procedures for client missing their medication management appointments including proper documentation.
  • Complete required annual training as well as any training required for case management, certifications or re-certifications.
  • Maintains client confidentiality as required by State and Federal Statutes.
  • Turn in time sheets and mileage sheets are completed accurately and submitted timely.
  • Meets productivity requirements of 28 hours week.
  • Report to work in timely manner and participate in clinical staffings, supervisor staffings and respond to supervisor’s request in a timely manner.
  • Display professional behavior with clients, their families, agency staff and other community providers.
  • Review and display knowledge of the Agency polices and procedures.
  • Advocate on behalf of the clients for access to existing resources needed by the consumer and development of an integrated comprehensive system of care which may include but not limited to linking to Primary Care Physicians, Providers for blood work ordered, assisting client in completing patient assistance forms for medication, obtaining bus passes, obtaining collateral information from previous psychiatric or medical providers.
  • Link clients to appropriate community agencies for needed services.
  • Abides by principles of EEO compliance and a workplace of dignity and respect.
  • Works cooperatively in a group/team setting.
  • Shows respect to others.
  • Takes guidance and direction from supervisors.
  • Arrives/Reports to work on time and ready to work.
  • Performs other duties as assigned, similar, related, or are a logical assignment to the job.

Stewart-Marchman-Act Behavioral Healthcare is an affirmative
action employer, and a tobacco and drug-free workplace.
This opening is closed and is no longer accepting applications
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