SMA Careers >> Rape Crisis Center Director
Rape Crisis Center Director
Title:Rape Crisis Center Director
Department:Adult Outpatient Services
Location:311 N. Orange St., New Smyrna Beach, FL 32168
Salary Range: DOE
Working Hours: 40 hrs/week 

The Director is responsible for planning, implementing, coordinating, and supervising the Sexual Assault Support Program’s core services, including 24 hour hotline, information and referral, crisis intervention, advocacy/accompaniment, community awareness, system coordination and linkage to therapy services. Provides professional supervision to all assigned advocates and volunteers as they deliver services supporting victims of sexual assault.  Provides leadership to the Sexual Assault Support Program, assuring a high level of quality is provided in the provision of core services.  The Director is knowledgeable regarding Federal and State Law and Regulation pertaining to sexual assault support and victims of crime.  The Director shall model the mission of the Sexual Assault Support Program.


Graduation from an accredited college or university with a Bachelors Degree in psychology, social work or criminal justice, or equivalent.  Minimum of 4 years progressively responsible experience working with victims of sexual assault.  Minimum of 2 years supervisory experience.
  • Planning/budgeting/program financial management
  • Grant and related funding document preparation
  • Establishment, maintenance, and quality control of a 24 hour sexual assault support hotline staffed by professionals and volunteers
  • Ensures program is accessible 24/7 in person or by phone to respond to requests or a presenting need for information or assistance related to sexual violence
  • Ensures a timely response by a trained staff member or volunteer to anyone presenting a crisis related to sexual violence to address immediate emotional and physical needs, by phone 24/7 and in person within 2 business days of request.
  • Ensure in person support and assistance by a trained staff member or volunteer to any person needing assistance in accessing sexual violence related services.
  • Eligible for certification as a victim advocate trainer.
  • Knowledge of community services agencies and their services
  • Ability to communicate effectively both verbally and in writing
  • Ability to work independently with sound judgment.
  • Ability to dress and act appropriately within the community.
  • Ability to empower and advocate for all victims of sexual violence and domestic violence.


  • Responsible for the training and management of advocates as they response to sexual assault crisis situations in the community 24/7.
  • Responsible for the creation, implementation and monitoring of program goals and resulting effectiveness and efficiency measures.
  • Gathers necessary data and completes monthly, quarterly and annual reports to SMA and to funders.
  • Develops, maintains, and ensures compliance with program policies and procedures.
  • Ensures that program standards and requirements of all funders are adhered to in all activities related to program planning and implementation.
  • Facilitates FCASV’s Advocacy Competency Training for all incoming staff and direct service volunteers/interns.
  • Develops, maintains and participates in the rotation of the program’s 24 hour service telephone line.
  • Presents regarding program services to medical staff, social service agencies, law enforcement, state attorneys and other community organizations.
  • Responsible for annual evaluations of all program staff and volunteers. 
  • Ensures that all State and local contract reporting requirements are met.
  • Coordinates with other members of the local Sexual Assault Response Team, including law enforcement agencies, hospitals, office of the State Attorney, and other stakeholders.
  • Prepares funding requests and grant proposals for services delivered the Sexual Assault Support Program.
  • Recommends budget needs and concerns to the Vice President of Crisis and Residential Services.
  • Ensures that the Sexual Assault Support Program operates in accord with the program’s mission and SMA’s mission.
  • Monitors and manages productivity requirements to ensure all funding possible is generated.
  • Demonstrates a complete knowledge of the core functions of the Sexual Assault Support Program, including all appropriate laws and regulations regarding these programs.
  • Becomes certified and maintains certification to provide training to Sexual Assault Support Program staff.
  • Provides on-call crisis intervention with adult victims and their loved ones.
  • Provides advocacy, service management, emotional support, outreach services and online support services to adult victims and their loved ones.
  • Accompanies victims through criminal and administrative proceedings.
  • Provides information and assistance, as needed, regarding victim’s compensation.
  • Advises victims regularly of their case status, when indicated.
  • Works collaboratively with community agencies involved in the victim’s recovery.
  • Participates in related agency and community workgroups.  Represents the Center at all times in issues related to Sexual Assault.
  • Conducts staff meetings with Sexual Assault Support Program team members.
  • Performs other assigned duties as may be deemed appropriate.
  • Assists the Vice President of Crisis and Residential Services as necessary or as requested.
  • Makes commitment to SMA's mission and core values the SMA Way
  • Abides by principles of EEO compliance and a workplace of dignity and respect.
  • Works cooperatively in a group/team setting.
  • Shows respect to others.
  • Takes guidance and direction from supervisors.
  • Arrives/Reports to work on time and ready to work.

SMA Behavioral Health Services, Inc. is a tobacco and drug-free workplace.
EEO Employer W / M / Vet / Disabled
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